Template document. The {to be completed} fields and final content must be completed and reviewed by a legal advisor before launch.
PREMIUM AUTO CONCIERGE S.R.L., tax ID {to be completed}, registered office mun. București, str. Slăvești, nr. 12, et. 1, ap. 1, sector 1, processes your personal data under Regulation (EU) 2016/679 (GDPR) and Romanian Law no. 190/2018. Data protection contact: contact@premiumautoconcierge.com.
Identification and contact data (name, email, phone, pickup address); vehicle data (make, model, plate, inspection/RCA dates); documents uploaded to the account; vehicle photos from handover reports; operation and payment history; technical data (IP address, browser) and, only with consent, analytics and marketing data.
Contract performance (operations, handover, invoicing); legal obligations (accounting, archiving); legitimate interest (platform security, fraud prevention, replying to quote requests); consent (analytics and marketing cookies, commercial messages).
Partners involved in an operation (service, inspection, detailing, insurance, RAR/DRPCIV when acting under your power of attorney); technical providers (hosting, email, database) under data processing agreements; Google (Analytics) and Meta (Pixel) only after cookie acceptance; authorities on lawful request.
Some technical providers may process data outside the EEA; we rely on the European Commission's standard contractual clauses or adequacy decisions (e.g. Data Privacy Framework).
For the life of the account and contract; financial documents 10 years (Accounting Law); handover reports and photos 3 years after the operation (limitation period); leads without a contract 12 months; analytics data per tool settings (max 14 months).
Access, rectification, erasure, restriction, portability, objection and withdrawal of consent. You can export or delete your data from your account. We reply within 30 days at contact@premiumautoconcierge.com. You may lodge a complaint with ANSPDCP (28-30 G-ral Gheorghe Magheru Blvd, Bucharest, anspdcp@dataprotection.ro).